Website Terms and Conditions of Use

Privacy Policy

Last Updated: March 14, 2025

This Privacy Policy applies to the information we receive through the operation of our websites, social media, blog, promotional alerts, mobile apps, and email communications. In this policy, you will learn about the information we may ask you to provide and the information we may receive from third parties. Basement Doctor and Greenbaum Stiers Strategic Marketing Group (hereafter “Owners,” “we,” “us,” “our”) have created this Privacy Policy to demonstrate our firm commitment to privacy.

1. Personal Information We Collect

“Personal Information” refers to data that identifies or relates to an identifiable individual. The Owners may collect the following Personal Information:

Your Name
Postal Address (including billing and shipping addresses)
Telephone Number
Email Address
Payment Information
Social Media Account ID

2. How We Collect Information

We collect Personal Information in the following ways:

A. Information Voluntarily Provided

When visitors register on our websites
When users submit forms, request information, or make purchases

B. Tracking Information

Collected automatically as users navigate through our websites
Includes cookies, tracking pixels, and analytics data

We may combine information collected from different sources (online, offline, third-party) to improve accuracy and personalize user interactions.

If you connect your social media account to our site, we may collect certain Personal Information from your social media account, including your name, email address, and social contacts, based on your privacy settings.

Failure to provide necessary Personal Information may prevent us from delivering services.

3. How We Use Your Information

We and our service providers use Personal Information for:

A. Website Functionality & Customer Service

Managing registered accounts
Responding to inquiries and service requests
Completing transactions and verifying customer information
Sending administrative updates (policy changes, terms updates, etc.)

B. Marketing & Communication

Sending promotional emails about services and products
Enabling social sharing features
Providing personalized recommendations and content

C. Business Analysis & Development

Analyzing user preferences and site interactions
Improving our digital content and services
Conducting research for business improvement

D. Security & Legal Compliance

Fraud detection and prevention
Compliance with legal obligations and enforcement of terms

4. Information Sharing & Disclosure

We may share your information with:

Service Providers & Business Partners – To assist with business operations and joint products
Third-Party Marketers – With your consent, we may share your information for relevant marketing opportunities
Legal & Safety Compliance – When required to protect our business, users, and comply with legal obligations

Providing Personal Information is voluntary. However, if you choose not to share specific details, some website features may not be available.

5. Other Information We Collect

“Other Information” refers to data that does not directly identify you but helps improve services. Examples include:

Browser and Device Information
Cookies and Tracking Data
Aggregated Demographic Information

A. Automated Data Collection

We use tracking technologies such as:

Cookies – Small files that store session information
Pixel Tags (Web Beacons) – Track user engagement with emails and advertisements
Local Shared Objects (LSOs) – Also known as Flash cookies, used to store preferences

This information helps us personalize your experience, optimize site performance, and provide relevant advertising.

B. Third-Party Data Sources

We may obtain data from public sources, social media platforms, and marketing partners to enhance our records and improve personalization.

6. Use of Cookies & Online Tracking

You may disable cookies via browser settings, but some website functions may be affected.

To opt out of interest-based advertising, visit:

Network Advertising Initiative Opt-Out Page
Digital Advertising Alliance Consumer Choices Page

We use Google Analytics to track website performance and user behavior. Users can opt out of Google Analytics tracking through their browser settings.

7. Security Measures

We maintain reasonable safeguards to protect Personal Information but cannot guarantee absolute security. Users assume the risk of data transmission when using our services.

8. Data Collection from Minors

We do not knowingly collect Personal Information from children under 13 years old without parental consent. Contact us if you believe a child has provided information without authorization.

9. Third-Party Websites & Public Forums

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

Users should exercise caution when posting on public forums, as shared information is accessible to anyone.

10. Your Choices & Opt-Out Options

You can:

Unsubscribe from promotional emails, voice, or text alerts
Update or correct your personal information
Delete your account

To exercise these options, email us at:
📩 PrivacyPolicy@Greenbaumstiers.com

Even if you opt out of marketing, we may still contact you about transactions, orders, or customer service inquiries.

11. State-Specific Privacy Rights

A. California Residents (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), you have rights to:

Know what personal data we collect and how it’s used
Request deletion of your personal data
Opt out of personal data sales (if applicable)
Non-discrimination for exercising your rights

To submit a CCPA request, email us at PrivacyPolicy@Greenbaumstiers.com with “California Privacy Request” in the subject line.

Shine the Light Law

California residents may request information about third-party data sharing for marketing purposes once per year.

California Minors

Minors under 18 years old may request content removal from public forums.

B. Nevada Residents

Under Nevada law (NRS 603A.340), Nevada consumers may request that their personal information not be sold to third parties.

To opt out, email us at PrivacyPolicy@Greenbaumstiers.com.

12. Business Transfers & Legal Obligations

Your data may be shared in the event of:

Mergers, acquisitions, or business sales
Legal compliance (subpoenas, law enforcement requests, fraud prevention, etc.)

We may cooperate with internet service providers, copyright owners, and law enforcement to prevent fraud and cybercrime.

SMS Communication Consent & Opt-In Policy

By submitting this form and signing up for texts, you consent to receive text messages from Basement Doctor at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

Basement Doctor will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

13. Contact Us

For privacy-related inquiries, contact us at:

Email: PrivacyPolicy@Greenbaumstiers.com

By using our services, you agree to this Privacy Policy. We may update this policy periodically, so please review it regularly.